Coronavirus (COVID 19) – Operational Resilience, Site Visits, Employee and Client Safety
We would like to assure you that Quadrant Building Control’s high level of operational resilience, financial stability and business continuity planning will enable us to continue to provide a high level of service, including when our staff are working remotely.
We are taking the following actions to ensure that we can maintain business as usual:
- Ensuring that those who have the ability to work from home can remotely access systems within a secure IT environment
- Ensuring staff are familiar with different technologies that would support home working
- Reviewing and prioritising our workflow to ensure that we can maintain the services required by clients
Government advice is that there is no need to cancel or postpone site visits at this time, and that we should continue business as normal, with staff working remotely where necessary. However, this situation is constantly evolving and we will monitor any new advice and act accordingly.
The advice from our regulatory body, CICAIR, is that we should continue to follow the site inspection guidance in the Building Control Performance Standards, as far as possible. In some situations, photographic evidence may be acceptable – where Quadrant Building Control is unable to attend a site inspection in person, but this should always be agreed with the relevant Quadrant Project Manager/Director/Associate Director in advance.
Employee and Client safety
The health, safety and well-being of employees and clients is our priority, and we are providing the following guidance to employees:
- Steps they should take to reduce the spread of coronavirus
- What to do if they fall ill
- Self-isolation and absence reporting
- Encouraging staff to not carry out non-essential travel
Please be aware that to ensure the safety of clients and themselves, our staff will be taking extra precautions when visiting site to prevent the risk of the virus spreading. This may include steps such as keeping a safe distance, not shaking hands and not touching potentially contaminated surfaces, so please assist them with this wherever possible. Please also let our staff know in advance of any protocols that you have implemented within your own organisation or premises.
We encourage both clients and staff to consider the use of other technologies to enable them to carry out business meetings.
We send our best wishes to all of our clients, and we would like to thank you for your patience at this difficult time. Call us if you have any questions. We are all hoping that business will return to normal as soon as possible. In the meantime, please be vigilant and stay safe.
The Quadrant TeamBack to articles